Last updated: 21 July 2026

User data deletion

This page explains how to ask Inspectio to delete or disconnect personal data, including if you used Log in with Facebook (or other sign-in methods). It meets the “user data deletion” URL that Meta and other providers ask for in app settings.

1. Remove only Facebook (Meta) from your account

If you signed in with Facebook and only want to stop using Facebook with Inspectio:

  1. Sign in to Inspectio (with Facebook or another method you still have).
  2. Open Profile (or your account area) and go to the connected accounts / social logins section.
  3. Disconnect or unlink Facebook. We will remove the stored link between your user account and Facebook subject to the rules below (e.g. you must keep at least one way to sign in if your organisation still requires an account).

You can also remove the app from your Facebook account in Facebook’s Settings → Apps and websites (wording may vary). That does not always delete your data in our product by itself, so for a full delete, follow section 2.

2. Delete your account yourself (in the app)

You can permanently delete your Inspectio account and personal data directly in the mobile app — no need to contact us:

  1. Sign in to the Inspectio app.
  2. Open Profile.
  3. Scroll down and tap Delete account.
  4. Review what will be removed, type DELETE to confirm, and confirm the deletion.

Deletion takes effect immediately: your sign-in access ends, your personal details (name, email, phone, photos) are removed or irreversibly anonymised, social sign-in links and device tokens are deleted, and any workspace where you are the only member is deleted along with its subscription. In workspaces you share with others, operational records (such as inspections you carried out) are retained by that organisation with your identity anonymised, because they can be business records the organisation is required to keep.

3. Request deletion by email (if you cannot access the app)

If you no longer have access to the app, contact us and include:

Send the request to: noreply@inspectio.co.uk

We will respond within a reasonable time (typically within 30 days where the UK/EEA timescales apply) and explain any legal or contractual reason we must retain certain data (for example billing, security logs, or records your organisation must keep).

4. What happens after a request

Where we can delete your data, we will delete or irreversibly anonymise it, including tokens and identifiers from social sign-in, unless a limited retention is required by law or legitimate business need. Some information may stay in back-ups for a short period before being overwritten.

5. More detail

Our general description of data use and retention is in the privacy policy.